Taking the first step toward healing is simple. At The Oracle Physical Therapy and Rehabilitation Clinic, we make it easy for you to schedule an appointment that fits your time and needs. Our team is ready to guide you through safe, effective, and personalized care, whether you’re managing pain, recovering from injury, or building back your strength.
What to Expect during your Consultation
Initial Assessment
Your session will begin with a detailed evaluation of your medical history, current symptoms, and any specific concerns.
Personalized Treatment Plan
Based on the assessment, a customized
treatment plan will be created to address your
unique needs and goals.
Hands-On Therapy
Experience tailored physical therapy techniques
aimed at improving mobility, reducing pain,
and enhancing function.
Progress Review
Your therapist will discuss your progress and
any necessary adjustments to your plan,
ensuring the best possible outcomes.
Terms and Conditions
Please read the following terms carefully before confirming your appointment.
By signing and checking the box, you acknowledge that you have read, understood,
and agreed to all the terms and conditions stated herein.
1. Booking and Confirmation
• Appointments are subject to availability and official confirmation by the clinic.
• For cash payments, bookings will only be confirmed once payment is received before 3:00 PM a day prior to the scheduled appointment.
• Failure to confirm payment after 3:00 PM a day before will result in automatic cancellation.
• Changes or rescheduling can only be made until 2:59 PM a day prior to the appointment.
• Any clinic-initiated changes in schedule are not subject to cancellation fees or penalties.
2. Cancellation Policy
• Cancellations made after 3:00 PM a day before the appointment will be charged a cancellation fee equivalent to one (1) session.
• Cancellations must be sent through the clinic’s official channels (call, text, or email).
• Emergencies may be considered upon review and approval of clinic management.
• The clinic reserves the right to reschedule sessions due to therapist unavailability or unforeseen events without penalty to the client.
3. No Show Policy
• Clients who fail to appear for their appointment without notice will be considered no-shows.
• No-shows or late arrivals of 30 minutes or more will be charged a full session fee.
• Clients are encouraged to arrive at least 15 minutes before their scheduled appointment.
• Late arrivals will only receive the remaining session time and cannot extend beyond the reserved slot.
4. Conduct and Professionalism
• The clinic enforces a zero-tolerance policy for abuse, rudeness, or disrespect toward staff or other clients.
• We may refuse or discontinue treatment if a client displays inappropriate behavior.
• Damages caused by a client may result in billing for repairs and service termination.
5. Health and Safety
• Clients must disclose all relevant medical conditions before treatment.
• The clinic is not liable for adverse effects resulting from undisclosed medical conditions.
• Treatment may be refused if a client shows signs of illness for safety reasons.
6. Privacy and Confidentiality
• All client information is confidential under the Data Privacy Act of 2012 (R.A. 10173).
• Information is used only for clinical, legal, and administrative purposes related to patient care.
7. Liability and Acknowledgment
• Clients understand that therapy results may vary and physical therapy involves inherent risks.
• The clinic and staff are not liable for incidental effects unless due to proven negligence.
Client Acknowledgment
By checking the box, I confirm that I have read, understood, and agree to the above Terms & Conditions
of The Oracle Physical Therapy and Rehabilitation Clinic.
